Office Locations
Use the drop down list above to choose an office location.
Online Security Measures

Whitefish Credit Union takes your online security and privacy seriously. You can trust your online experience with us will be safe and secure. You can also follow a few precautions of your own to help maintain your online privacy and security:

Never respond to an email requesting personal information
If a company or financial institution, even one that presents themselves as Whitefish Credit Union sends you an email saying it really needs you to update your expired credit card information or account or password information — don't reply! We will never email you requesting personal information.
Install, run and update antivirus and anti-spyware programs
You can visit www.download.com to check the ratings of spyware removal programs.
Ensure your browser is up-to-date
If your browser is up-to-date, it is more likely prepared to catch any security threats that are out there.
Be suspicious if someone claiming to be from your financial institution calls asking for confidential information
This information will already be on file. Review your statements closely and report any suspicious activity.
Change your online banking and shopping account passwords often.
It is suggested you change these passwords every three to six months. If your information is compromised, your passwords should be out-of-date by the time the crooks try to sell the data. Experts recommend using passwords with a combination of letters (upper and lowercase), numbers and symbols.
Online Banking and Debit Card Tips
Always log off from any website
Always log off from any website after making a purchase with your credit or debit card. If you cannot log off, shut down your browser to prevent unauthorized access to your account information.
DO NOT access Online Banking from Public computers
DO NOT access Online Banking from Public computers, such as those in cyber cafés or public libraries for Online Banking. You do not know if the computer is infected with malicious software such as Trojans or Keyloggers, thus allowing hackers to gain access to your accounts.
Use secure websites for transactions and shopping
Shop with merchants you know and trust. Make sure internet purchases are secured with encryption to protect your account information. Look for “secure transaction” symbols like a lock symbol in the lower right-hand corner of your web browser window, or “https://…” in the address bar of the website. The “s” indicates “secured” and means the web page uses encryption.
Keep your computer operating system up to date to ensure the highest level of protection
Install a personal firewall and/or an anti-virus program
Install a personal firewall and/or an anti-virus program and keep it up to date. Doing so will help keep malicious programs off your computer.
When using an ATM
When using an ATM, try to be picky about what ATMs you use. Don't go up to an ATM in a dark place. Find one that's in a well-lit area, publicly visible and not tucked away somewhere. Don't use ATMs with unusual signage or instructions, such as a command to enter your PIN twice to complete a transaction. Use ATMs with which you're familiar. If you travel, stick to ATMs at a bank branch. Using a stand-alone ATM is like playing Russian roulette, especially in major metropolitan cities.
Password/Pin Security Tips
Passwords/Pins must be six to twelve characters long
We advise that your passwords be strong and secure, but easy to remember. Use a mixture of upper and lower case letters, numbers and special characters. Remember the longer and the more mixture of letters, numbers and special characters, the more secure it will be.
  • Special characters allowed:
    ! ” # $ % & ( * ) + , - / ; < = > ? [ ^ ] \ _ ‘ { | }
We strongly recommend that you change your PIN/password every 90 days
This will help keep your NetTeller account from being compromised.
Protect your online passwords
Don’t write them down or share them with anyone.
Trouble Shooting
Some users using Internet Explorer 8 on Windows 7
Some users using Internet Explorer 8 on Windows 7 may run into the problem of being returned to the log in page when trying to navigate within NetTeller. We recommend customers experiencing this issue try the following suggested workarounds:
  • Adding as a Trusted Site:
    Click on Tools, Internet Options, Security Tab, Trusted Sites, Sites, https://*.NetTeller.com, Click on Add.
  • Confirming Compatibility View:
    Click on Tools, Compatibility View Settings, Add the NetTeller Website.
  • Running IE without add-ons:
    Click on Start, Programs, Accessories, System Tools, Internet Explorer (no add-ons)
If you are having trouble viewing your NetTeller account
If you are having trouble viewing your NetTeller account or are having issues viewing parts of the web page. Check to make sure your browser is up to-date, and supports 128-bit SSL encryption, such as Microsoft Explorer version 8.0 and higher or Firefox V3 and higher. In most cases other browsers will be compatible.